UlysseRe takes your privacy seriously. This Privacy Statement explains what we do with any personal information that you provide and also any personal information that we collect from other sources. It explains what our practices are and your rights in relation to your personal information. This Privacy Statement has no contractual force, nor does it offer any rights or obligations over and above those in existence with general data protection legislation.
We work with insurers, reinsurers, brokers and other participants within the insurance industry (“our partners”) in our capacity as treaty and facultative reinsurance broker.
We may collect personal information from you in order to deliver services to our partners, either in your capacity as a parter yourself, or a partner’s representative. If we do collect your personal information, you have certain important rights relating to the personal information which may depend on how and why we use your information.
If you have any questions or concerns about our privacy and personal information handling behaviour, or wish to discuss any related matter further please contact firstname.lastname@example.org
Whilst we will seek to answer any query about our use of your information, there are some occasions when services we provide to our partners are provided as a processor, which means that the partner remains primarily responsible for your information. In these circumstances, we may re-direct a query about our use of your information to our client partner.
How and when is your personal data collected?
What personal data is collected
In the event that we collect such personal information directly from you, we will provide you with more information about the purpose and legal basis for collecting such information in a separate privacy notice relevant to the service to be provided.
It is understood that if you provide us with sensitive personal information, by giving it to us, you have explicitely consented that we may collect, use and share this information for the purpose stated. It is also understood that if you provide personal information about others, they have permitted you to do so.
How do we use your personal information?
The purposes for which we use personal information are summarised below.
Lawful basis for processing your personal information
We only process your personal information if there is a legal basis for doing so. In our case, this is generally because:
There are certain categories of sensitive personal information that we will never process without having established additional precautionary steps. These include:
How long do we retain your personal information?
The period of retention of your personal information depends on the purpose for which it was obtained in the first place. We will keep it for long enough to fulfil its purpose unless a longer period is permitted or required by law.
It is likely that we would store your personal information for longer than the length of the contract to which it relates so that we have access to accurate records of our relationship with you in the event of any future complaints or litigation.
Do we disclose your personal information?
Business Partners. We disclose personal information to business partners who either co-operate with us on projects, or provide certain insurance-related services. We seek assurances from these business partners that they take appropriate measures to protect your data prior to disclosing information to them. These business partners include:
Legal Requirements. We may disclose personal information in a number of other situations:
Transferring your personal information across borders
The nature of our business is global with many of our clients operating outside the EU Thus certain personal information will inevitably be transferred across borders.
As a matter of course, when we transfer your personal data outside our border, we seek to obtain contractual commitments that your personal information will be protected.
If you require further information about where your personal data is transferred, please contact us.
Security measures in place to protect your personal information
The security of your personal information is important to us and we have implemented physical, technical and administrative security standards to protect personal information from loss, misuse, alteration or destruction. Only individuals with specific responsiblities concerning your personal data have access to it, and all our staff receive training about the importance of protecting it. All e-mail traffic to and from our website is encrypted.
Our service providers and agents are contractually bound to maintain the confidentiality of personal information and may not use the information for any unauthorised purpose.
Other rights regarding your data
There are some sets of circumstances that allow for you to have certain rights in relation to your personal information. If you do contact us to obtain this information, do not be surprised if we ask you for additional information to confirm you identity for security purposes, before disclosing this information.
Subject to legal and other permissible considerations, we will make every reasonable effort to honour your request promptly or inform you if we require further information in order to fulfil your request. There may be situations where we would not technically be able to fully address your request and we would advise you accordingly if this is the case.